Many clients have operations or business that has proven identified technology support requirements. E.g. Batch process monitoring on a regular basis or a multi-lingual application support center or a dedicated mobile or application testing team. The need or technologies could be diverse but the operations or requirements are set.
In such cases, Fidel sets up a dedicated team for its client either nearshore (within Japan) or overseas (offshore). Fidel understands the process, setup rules based on client requirements and then performs the operations with deliverables. The teams could be 2 – 30 people depending on the requirement.